0420 463 873

Emergency service · 24 hours, 7 days

24/7 Emergency Electrician

An electrical emergency is a fault that can’t safely wait — no power, a burning smell, exposed wiring, or a safety switch that won’t stay on. Bonney Electrical takes emergency and after-hours call-outs 24 hours a day, seven days a week, from Redcliffe through to the Brisbane CBD. Call 0420 463 873 at any hour and you’ll get a person, not a queue — and a real arrival time, on the call.

Matthew Bonney lifting a tool bag from the work van at dusk on a Brisbane street

Call us straight away if you’re seeing any of this

Some electrical problems can wait for a booking. These can’t.

  • No power to the property, or a circuit that won’t stay on
  • Burning smell, scorch marks, or a hot switchboard
  • Exposed or damaged wiring
  • Water through a switchboard or light fitting
  • A safety switch tripping repeatedly
  • Sparking outlets or fittings
  • Before you call

    If you can do it safely, turn the affected circuit off at the switchboard. Don’t touch damaged wiring or a wet fitting. Then call 0420 463 873.

    What happens next

    What happens when you call

    You get a person, any hour

    Not a queue, and not a voicemail at 2am. Describe what you’re seeing and we’ll tell you whether to isolate the circuit.

    We tell you the plan on the phone

    Whether it’s a make-safe now and repair tomorrow, or a fix on the spot.

    We come out

    You’re told on the call when we can be there — a real time from the electrician who has to drive to you, not a promise made before anyone has looked at the job.

    You get it in writing

    What we found, what we did, what still needs doing, and a compliance certificate where required.

    What it costs

    You’ll be given the price on the call, before anyone starts work. Quotes are free and most jobs are fixed-price, so an emergency call-out doesn’t turn into an invoice you didn’t agree to.

    An after-hours call-out costs more than the same job in normal hours. You’ll be told what it is on the call, before anyone is dispatched.

    Electrical emergency right now?

    Lines are open 24/7, Redcliffe to Brisbane CBD.

    Frequently asked questions

    What counts as an electrical emergency?
    No power to the property or a circuit that won’t stay on, a burning smell or hot switchboard, exposed or damaged wiring, water through a switchboard or light fitting, a safety switch tripping repeatedly, or sparking outlets. If you’re seeing any of these, call 0420 463 873 rather than booking online.
    Are you available after hours?
    Yes — emergency call-outs are taken 24 hours a day, seven days a week, including weekends and public holidays. Call 0420 463 873 at any hour; for a genuine emergency, don’t use the enquiry form.
    What should I do before the electrician arrives?
    If you can do it safely, turn the affected circuit off at the switchboard. Don’t touch damaged wiring or a wet fitting. Then call 0420 463 873 and describe what you’re seeing — you’ll be talked through what to do next.
    How fast can someone get to me?
    You’ll be told on the call when we can be there. We don’t advertise a set response time — you get a real one from the electrician who has to drive to you, based on where he is and what the job is.
    Will I be charged after-hours rates for an emergency callout?
    An after-hours call-out costs more than the same job in normal hours. You’ll be given the price on the call, before anyone starts work — it is quoted, not billed as a surprise afterwards.
    Is a safety switch that keeps tripping an emergency?
    It can be — a repeatedly tripping safety switch is on the call-now list because it usually means an active fault, not a nuisance. Call 0420 463 873 and describe the pattern (which circuit, how often) so it can be triaged over the phone.