0420 463 873

FAQ

Common questions

The things people ask before they book. If yours isn’t here, give us a call on 0420 463 873.

Are you licensed and insured?
Yes. Queensland electrical licence #1512017. Happy to send certificates through before we start.
What areas do you cover?
We’re based in Redcliffe and work south through the northern suburbs to the Brisbane CBD. We don’t travel past the CBD.
Do you charge a call-out fee?
Quotes are free. Most work is quoted at a fixed price before it starts, so what you agree to is what you pay.
How quickly can you get to me?
Call 0420 463 873 and you’ll be told on the call when we can be there. We don’t advertise a response window we can’t hold to — you get a real time from the electrician who has to drive to you, not a number off a website. Lines are open 24/7 and after-hours call-outs are taken.
Do you do after-hours and emergency work?
Yes — emergency call-outs are available 24 hours a day, seven days a week, after-hours included. For no power, a burning smell, exposed wiring or a safety switch that won’t stay on, call 0420 463 873 rather than sending a form. An after-hours call-out costs more than the same job in normal hours; you’ll be given the price on the call, before anyone starts. See the Emergency Electrical page.
Do you charge for a quote?
No. Quotes are free, and most jobs are quoted at a fixed price, so you know the cost before any work starts.
Do you deal with the tenant directly?
Yes — We book the time with the tenant, keep you copied, and send the report to you rather than making you chase it.
Will I get a compliance certificate?
On any job that requires one, yes, issued and filed. If you need a copy later, ask and we’ll find it.
Do you work with property managers and body corporates?
Yes, alongside our regular home and business work. There’s a page for property managers, and the Maintenance Program covers whole portfolios on a schedule.
Do you install EV chargers or air conditioning?
Not currently — neither is on the list at this stage.
What if something goes wrong after you’ve left?
Worth stating plainly. Very few competitors do.

Question not answered here? Give us a ring — you’ll get a person, not a menu.

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